Global Device as a Service Market was Valued at US$ 60.51 Billion in 2022, Growing at an Estimated CAGR of 42.6% from 2023-2031.

Device as a Service is a subscription-based model where businesses or individuals lease hardware devices, such as computers or smartphones, along with associated services like maintenance, upgrades, and support, rather than purchasing them outright. Device as a Service offers cost-efficiency, flexibility, and simplified device management, making it a popular choice for modern tech solutions.

The services segment within the device as a service market is currently dominating, with a significant share of the market. This is primarily because Device as a Service is not just about providing hardware and software but also includes services such as device setup, maintenance, tech support, and end-of-life disposal. These services add substantial value to Device as a Service offerings, making it an attractive choice for businesses looking to offload device management responsibilities. Companies prefer comprehensive Device as a Service solutions that encompass these services.

Global Device as a Service Market Revenue & Forecast, (US$ Million), 2015 – 2031

COVID-19 Impact Analysis on Global Device as a Service Market

Pre-COVID-19, the device as a service market was steadily growing, driven by cost-efficiency and scalable device solutions. Post-COVID-19, remote work’s surge accelerated Device as a Service adoption, highlighting its role in ensuring remote-ready devices. Device as a Service continues to expand, playing a pivotal role in accessible and efficient device management in the post-pandemic era.

Report Coverage and Deliverables

One key driver for the device as a service market is the surging demand for remote work solutions, notably due to the COVID-19 pandemic. This study found that over 85% of organizations worldwide encouraged or required their employees to work from home during the pandemic. This necessitated accessible, remote-ready devices, which Device as a Service providers offer. This demand is expected to persist even in the post-pandemic era, driving the growth of Device as a Service solutions as businesses seek flexible, manageable, and secure device options to support remote workforces.

A significant restraint in the device as a service market is data security concerns. A survey by Cybersecurity Insiders revealed that 61% of organizations listed data security as their top concern when adopting device as a service solutions. Entrusting sensitive data and applications to third-party providers raises apprehensions about data breaches and unauthorized access. To overcome this restraint, Device as a Service providers must invest heavily in robust security measures, compliance certifications, and transparent data handling practices to gain and maintain the trust of their clients.

Smartphones held a significant share in the device as a service market in 2022 due to their ubiquitous use in both personal and professional contexts. According to the study, in 2022, there were nearly 4 billion smartphone users worldwide. The demand for Device as a Service for smartphones was driven by businesses equipping their workforce with mobile devices for remote work and productivity, contributing to its dominance.

North America recorded for highest market share in the global device as a service market in 2022. This was driven by the region’s advanced technological infrastructure, a large number of enterprises, and a strong emphasis on digital transformation. According to a survey by CompTIA, in 2020, 63% of US organizations reported increased spending on remote work solutions, including Device as a Service. This indicated a robust demand for Device as a Service services, solidifying North America’s leadership.

Competitive Landscape

A few of the key players operating in the global device as a service market are

• Atea Global Services Ltd.
• CHG-MERIDIAN
• Cisco Systems, Inc.
• CompuCom Systems, Inc.
• Computacenter plc
• CSI Leasing, Inc.
• Dell Inc.
• Econocom
• HP Development Company, L.P.
• Lenovo
• Microsoft
• Telia Company AB
• Other Industry Participants

Report Summary of Global Device as a Service Market

Global Device as a Service Market:

By Offering

• Hardware
• Software
• Services

By Device Type

• Desktops
• Smartphones and Peripherals

• Laptop, Notebook and Tablet

By Organization Size

• Small and Medium-Sized Enterprises
• Large Enterprises

By End User

• IT & Telecommunications
• Healthcare & Life Sciences
• Educational Institutions
• Banking, Financial Services and Insurance (BFSI)
• Public Sector and Government Offices
• Others

By Region

• North America (U.S., Canada, Mexico, Rest of North America)
• Europe (France, The UK, Spain, Germany, Italy, Nordic Countries (Denmark, Finland, Iceland, Sweden, Norway), Benelux Union (Belgium, The Netherlands, Luxembourg), Rest of Europe)
• Asia Pacific (China, Japan, India, New Zealand, Australia, South Korea, Southeast Asia (Indonesia, Thailand, Malaysia, Singapore, Rest of Southeast Asia), Rest of Asia Pacific)
• Middle East & Africa (Saudi Arabia, UAE, Egypt, Kuwait, South Africa, Rest of Middle East & Africa)
• Latin America (Brazil, Argentina, Rest of Latin America)

Table of Contents

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**Exclusive for Multi-User and Enterprise User.

Global Device as a Service Market Segmentation

By Offering

By Device Type

By Organization Size

By End User

By Region

**Note: The report covers cross-segmentation analysis by region further into countries

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The Niche Research approach encompasses both primary and secondary research methods to provide comprehensive insights. While primary research is the cornerstone of our studies, we also incorporate secondary research sources such as company annual reports, premium industry databases, press releases, industry journals, and white papers.

Within our primary research, we actively engage with various industry stakeholders, conducting paid interviews and surveys. Our meticulous analysis extends to every market participant in major countries, allowing us to thoroughly examine their portfolios, calculate market shares, and segment revenues.

Our data collection primarily focuses on individual countries within our research scope, enabling us to estimate regional market sizes. Typically, we employ a bottom-up approach, meticulously tracking trends in different countries. We analyze growth drivers, constraints, technological innovations, and opportunities for each country, ultimately arriving at regional figures.Our process begins by examining the growth prospects of each country. Building upon these insights, we project growth and trends for the entire region. Finally, we utilize our proprietary model to refine estimations and forecasts.

Our data validation standards are integral to ensuring the reliability and accuracy of our research findings. Here’s a breakdown of our data validation processes and the stakeholders we engage with during our primary research:

• Supply Side Analysis: We initiate a supply side analysis by directly contacting market participants, through telephonic interviews and questionnaires containing both open-ended and close-ended questions. We gather information on their portfolios, segment revenues, developments, and growth strategies.
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The forecasts we provide are based on a comprehensive assessment of various factors, including:

• Market Trends and Past Performance (Last Five Years): We accurately analyze market trends and performance data from preceding five years to identify historical patterns and understand the market’s evolution.
• Historical Performance and Growth of Market Participants: We assess the historical performance and growth trajectories of key market participants. This analysis provides insights into the competitive landscape and individual company strategies.
• Market Determinants Impact Analysis (Next Eight Years): We conduct a rigorous analysis of the factors that are projected to influence the market over the next eight years. This includes assessing both internal and external determinants that can shape market dynamics.
• Drivers and Challenges for the Forecast Period:Identify the factors expected to drive market growth during the forecast period, as well as the challenges that the industry may face. This analysis aids in deriving an accurate growth rate projection.
• New Acquisitions, Collaborations, or Partnerships: We keep a close watch on any new acquisitions, collaborations, or partnerships within the industry. These developments can have a significant impact on market dynamics and competitiveness.
• Macro and Micro Factors Analysis:A thorough examination of both macro-level factors (e.g., economic trends, regulatory changes) and micro-level factors (e.g., technological advancements, consumer preferences) that may influence the market during the forecast period.
• End-User Sentiment Analysis: To understand the market from the end-user perspective, we conduct sentiment analysis. This involves assessing the sentiment, preferences, and feedback of the end-users, which can provide valuable insights into market trends.
• Perspective of Primary Participants: Insights gathered directly from primary research participants play a crucial role in shaping our forecasts. Their perspectives and experiences provide valuable qualitative data.
• Year-on-Year Growth Trend: We utilize a year-on-year growth trend based on historical market growth and expected future trends. This helps in formulating our growth projections, aligning them with the market’s historical performance.

Research process adopted by TNR involves multiple stages, including data collection, validation, quality checks, and presentation. It’s crucial that the data and information we provide add value to your existing market understanding and expertise. We have also established partnerships with business consulting, research, and survey organizations across regions and globally to collaborate on regional analysis and data validation, ensuring the highest level of accuracy and reliability in our reports.